Rachel is the Program Director of the Healthcare Human Factors Lab at Emory University where she leads the Lab’s training and fellowship program for graduate students and Emory healthcare workers. Rachel also provides a human-centered design perspective on projects and Lab operations.

Rachel has worked at the intersection of design and healthcare for over 10 years. Prior to the Healthcare Human Factors Lab, she led human-centered design engagements for a wide range of global health issues, including a pioneering HIV self-test kit concept for the South African population. Rachel was most recently a Creative Lead for Dalberg Design where she expanded the design team’s global health portfolio. Rachel holds an Master of Public Health in Global Health from Emory University and a Bachelor of Industrial Design from Syracuse University.